National and international shipping rates are calculated by the shipping provider based on package weight and zip code/destination.
Be aware that international packages are subject to duties and customs fees which are not calculated at check out. Synchronicity Health has no control over these fees and they will be billed upon delivery. Please contact your local customs office to determine fees ahead of time.
How will I know when my order has shipped?
You will receive an email with tracking information the moment your label is printed! Please allow 24 hours for the information to be updated by the shipping provider.
Returns
We have a 100% satisfaction guaranteed policy. We are happy to accept returns within 30 days of delivery. For damaged items or product dissatisfaction please contact us at support@synchronicity.health.
How do I return or exchange an item?
If you are unhappy with a product you’ve purchased, please email us at support@synchronicity.health
How long does it take to process a return?
Once your return is received it is typically processed within 2-3 business days.
